FREE ATM Fees!
ATM Features
General
Q: What is an ATM surcharge fee?
A: Commonly referred to as a surcharge (also known as a convenience fee), this is the fee the owner of the ATM machine assesses to all "foreign" cardholders (i.e., someone that is not a customer of the institution owning the ATM). Surcharges at most ATMs are typically between $1.50 and $3.50.
Q: How can I sign up for FREE ATM fees?
A: Incredible Bank's national surcharge-free ATM service is available to the customers of Incredible Bank.
ATM Usage
Q: I used an ATM and the "surcharge message" screen said I would be assessed a surcharge for the transaction I was attempting. Will I be charged?
A: You will be charged initially. Your account will then be reimbursed the amount of the fee automatically.
You should continue the transaction by answering "yes" on this screen.
Q: Are there any limitations to how many times I can use an ATM?
A: Yes. Customers are allowed three ATM transactions per day with a $500 daily limit.
