Skip Navigation

Contact Us

We're your online banking partner and we're here to help. We may be an online-only bank, but we pride ourselves on having a personal, community bank touch. Please don't hesitate to contact us with any questions you may have about our products and services. And if you're out there in the world of social media, give us a follow!

Here are the ways you can reach us. We look forward to making things happen for you!

  • Email:
  • Secure Email: Click here
  • Phone: 1-877-261-4750 
    • Monday thru Friday: 7:30 am - 11:00 pm CT
    • Saturday: 9:00 am - 5:00 pm CT
    • Sunday: 9:00 am - 5:00 pm CT
    • Holidays: 9:00 a.m. - 5:00 p.m. CT* 
      New Year's Day, MLK Day, President's Day, Memorial Day, Independence Day, Labor Day, Columbus Day* (7:30 a.m.-5:30 p.m.), Veteran's Day* (7:30 a.m.-5:30p.m.), and Christmas Eve* (7:30 a.m.-12:00 p.m.)
  • Mail: IncredibleBank, a division of River Valley Bank, PO Box 1182, Wausau WI 54402-1182
  • Social : Facebook | Instagram | Twitter | LinkedIn | YouTube

Meet Ellie Reineck, President of IncredibleBank

Ellie Reineck has led marketing and business development efforts for IncredibleBank's parent company, River Valley Bank, for more than a decade. Please take 60 seconds to get to know Ellie!

We want your feedback

Email us at or complete the form below:

content loading icon
There was an error, please try again.
* Required
Thank you!

A member of our team will be in touch with you soon.