Complete these steps to set up the mobile app. You can create a IncredibleBank Mobile account whether you have an online banking account or not!
- Open IncredibleBank Mobile.
- Choose a situation and follow the corresponding step.
Situation |
Step |
Already have an online banking account. |
Enter your online banking ID and password, select "Sign in".
Continue to step 3.
|
Do not have an online banking account. |
Select First time user? Enroll now.
Create an online/mobile banking profile by entering a SSN or EIN, in addition to an account, phone number, and email address.
Continue to step 3.
|
- When the Secure your account screen appears, complete the form details to set up two-factor authentication.
- After entering the details, select Next.
- Enter the verification code sent from the app. If you do not want to receive the code via SMS, select Get your code another way for alternative methods.
- Select Verify.
- Select OK.
- When the User Agreement appears, select Accept.
- Choose a situation and follow the corresponding steps.
Situation |
Steps |
Logging on using an existing online banking account. |
Continue to step 6. |
Creating an online banking/mobile banking account. |
- Create credentials by entering information in the Username and Password fields.
- Select Username rules or Password rules to see restrictions on information that can be entered in the Username and Password fields.
- Select Next.
|
- Create a passcode, and then confirm it by entering it again on the following screen.
When logging into the app, you can enter the wrong passcode five times before the app removes all data from the device and requires you to reauthenticate.
The tutorial appears. You can view the tutorial or select Skip to go directly to the dashboard.