Welcome to IncredibleBank on Grand Avenue — Your Downtown Banking Partner in Wausau
Located at 101 Grand Avenue in the heart of downtown Wausau, our Grand Avenue branch serves individuals, families, and businesses throughout Marathon County and central Wisconsin. Our local team focuses on practical financial solutions and personalized service designed to support the people and businesses that keep Wausau moving forward.
As part of IncredibleBank’s commitment to community impact, our Wausau team partners with organizations and local initiatives that support families across the community. One example is Share Your Holidays, supported alongside WSAW News Channel 7 and community organizations such as The Neighbors’ Place, The Salvation Army, and Peyton’s Promise.
Whether you're opening a personal account, exploring business banking solutions, or connecting with a lender for your next home purchase, our Grand Avenue team is here to help—in person, by phone, or online.
Mortgage questions? Connect with Tyler Lang, who serves customers through our Grand Avenue branch in downtown Wausau.
Stop by our Grand Avenue branch and experience community banking in the heart of downtown Wausau.
Looking for another IncredibleBank location in Wausau? Visit our 17th Avenue branch, serving customers across Wausau’s west side.
Frequently Asked Questions
How do I open an account at IncredibleBank?
You can open an account by visiting us in person at our Grand Avenue branch in downtown Wausau or starting online. Our team will guide you through your options and help you find the best fit.
Are there any fees associated with your accounts?
We offer a variety of accounts, some with no monthly fees. Stop by our downtown Wausau location or give us a call to find the right account for your needs.
Do you charge to run loose coin?
Nope! Bring your loose change in — we’re happy to help you count and deposit it.
What should I do if my debit card isn’t working?
Stop by our Grand Avenue branch in downtown Wausau or give us a call. We can check your card’s status, issue a replacement, or help troubleshoot any issues.
I think I’ve experienced fraud — what should I do?
Contact us immediately by phone or stop into our Grand Avenue branch in downtown Wausau. Our team is trained to secure your account and guide you through the next steps.
What are your current rates on home or auto loans?
Rates change frequently. Stop by or call to speak with a lending expert who can provide the latest information, or visit our mortgage page to learn more about home lending options.
What’s your best CD rate right now?
We offer competitive CD rates — ask about current specials or visit our CD rates page.
How can I transfer money from another bank?
Our team in Wausau can help set up external transfers or link accounts for easy money movement.
I’m locked out of online banking — can you help?
Absolutely. Visit our Grand Avenue branch or call us and we’ll get you back into your account quickly.
| Lobby Hours | |
|---|---|
| Monday | 8:30AM-5:00PM |
| Tuesday | 8:30AM-5:00PM |
| Wednesday | 8:30AM-5:00PM |
| Thursday | 8:30AM-5:00PM |
| Friday | 8:30AM-5:00PM |
| Saturday | CLOSED |
| Sunday | CLOSED |
| Drive-Up Hours | |
|---|---|
| Monday | 8:30AM-5:00PM |
| Tuesday | 8:30AM-5:00PM |
| Wednesday | 8:30AM-5:00PM |
| Thursday | 8:30AM-5:00PM |
| Friday | 8:30AM-5:00PM |
| Saturday | CLOSED |
| Sunday | CLOSED |
Meet Your Market Manager:
e: bperez@incrediblebank.com
