Are there any fees associated with your accounts?

We offer a variety of accounts, some with no monthly fees. Stop by our downtown Wausau location or give us a call to find the right account for your needs.

Do you charge to run loose coin?

Nope! Bring your loose change in — we’re happy to help you count and deposit it.

What should I do if my debit card isn’t working?

Stop by our Grand Avenue branch in downtown Wausau or give us a call. We can check your card’s status, issue a replacement, or help troubleshoot any issues.

I think I’ve experienced fraud — what should I do?

Contact us immediately by phone or stop into our Grand Avenue branch in downtown Wausau. Our team is trained to secure your account and guide you through the next steps.

What are your current rates on home or auto loans?

Rates change frequently. Stop by or call to speak with a lending expert who can provide the latest information, or visit our mortgage page to learn more about home lending options.

How can I transfer money from another bank?

Our team in Wausau can help set up external transfers or link accounts for easy money movement.

I’m locked out of online banking — can you help?

Absolutely. Visit our Grand Avenue branch or call us and we’ll get you back into your account quickly.

IncredibleBank in Wausau, WI – Grand Avenue

Q: How do I open an account at IncredibleBank?

You can open an account by visiting us in person at our Grand Avenue branch in downtown Wausau or starting online. Our team will guide you through your options and help you find the best fit.

Q: What’s your best CD rate right now?

We offer competitive CD rates — ask about current specials or visit our CD rates page.

Located at 101 Grand Avenue in the heart of downtown Wausau, IncredibleBank provides personal banking, business banking, and home lending support for individuals, families, and businesses throughout central Wisconsin.

Open an Account Get Directions

Visit IncredibleBank in Wausau
a: 101 Grand Avenue, Wausau, WI 54403
p: 715-845-0900
e: GrandAve@incrediblebank.com
Get Directions

Lobby Hours

Monday8:30AM-5:00PM

Tuesday8:30AM-5:00PM

Wednesday8:30AM-5:00PM

Thursday8:30AM-5:00PM

Friday8:30AM-5:00PM

SaturdayClosed

SundayClosed

Drive-Up Hours

Monday8:30AM-5:00PM

Tuesday8:30AM-5:00PM

Wednesday8:30AM-5:00PM

Thursday8:30AM-5:00PM

Friday8:30AM-5:00PM

SaturdayClosed

SundayClosed

Looking for our 17th Avenue location? Visit our 17th Avenue branch.

Personalized Support in Wausau

Brittany Perez, Market Manager at IncredibleBank

Work directly with local experts like Brittany Perez, who understands the Wausau community and is here to help you move forward.

Connect with Brittany Perez
t: 715-841-8916
e: bperez@incrediblebank.com

Home Lending Support

Connect with local lenders who serve customers through our Grand Avenue branch.

Tyler Lang

NMLS ID: 1889867

View Tyler's page

Investing in Downtown Wausau

We're proud to support initiatives like Share Your Holidays, helping provide food and support to local families through partnerships with WSAW News Channel 7 and community organizations throughout the Wausau area.

Tailored Solutions for Central Wisconsin

Whether you're opening a checking account, growing your savings, managing a business, or planning your next home purchase, our Grand Avenue team is here to help with local expertise and personalized support.

Personal Banking

Checking, savings, CDs, and digital banking tools backed by local expertise and personalized support.

Learn More

Business Banking

Business accounts, cash management solutions, and local support to help your business grow.

Learn More

Mortgage Solutions

Home purchase, refinance, and construction lending guidance from local mortgage experts.

Learn More

Frequently Asked Questions

How do I open an account at IncredibleBank?

You can open an account online or visit our Grand Avenue branch in Wausau. Our team will help you find the best fit.

What should I do if I suspect fraud on my account?

Contact us immediately at 1.888.842.0221, email info@incrediblebank.com, or visit our Grand Avenue branch. We'll help secure your account, review recent activity, and guide you through the next steps.

How do I report a lost or stolen debit card?

Contact us immediately at 1.888.842.0221 or visit our Grand Avenue branch. We'll help protect your account, arrange for a replacement card, and answer any questions about recent transactions.

Do you count loose coin?

Yes. Bring your loose change into our Grand Avenue branch and we'll help you count and deposit it.

What's your best CD rate right now?

We offer competitive CD rates. Ask about current specials at our Grand Avenue branch or visit our CD rates page for the latest information.

Can I open an account entirely online?

Many checking, savings, CD, and money market accounts can be opened online. For business accounts or more complex banking needs, our team can help you get started.