What Is An Account Takeover?
How Does It Work?
An account takeover begins with a fraudster sending a text message to your mobile phone. They usually claim they’re from IncredibleBank's fraud department. They ask you to confirm a suspicious payment that was sent from your account — this may not be true and could be part of the fraud.
If this is a fraud attack, the fraudster typically follows up with a phone call and asks for your personal information to “cancel the payment.” NOTE: IncredibleBank will NEVER ask for your personal information over the phone.
The account takeover fraud usually begins on a Friday, after business hours, and runs through the weekend.